Frequently Asked Questions

What is Eden's Ridge? Is it a B&B?

This is not a Bed & Breakfast. Breakfast is not prepared for guests. Eden's Ridge is a luxury mountain retreat designed for group getaways, celebrations, retreats, and rest. As a privately-owned, professionally managed short-term rental on 38 acres, our goal is to offer our guests a boutique, resort-style experience.

Guests can order custom breakfasts for their group or work with our team to coordinate boxed lunches or fully catered meals through local chefs.

When you rent a home at Eden's Ridge, you get a complete home rental with no shared indoor spaces. Confirmed guests have access to their entire designated home (Lodge or Main Residence or the full Estate) during their stay.

Please note that the two homes do share a driveway/entrance, however, there is separate parking for both homes. You can rent each home separately or rent them both together for a full estate rental. View the map below for a full reference.

Is the pool open year-round?

The pool and hot tub (located at the Main Residence) are open year-round. It is serviced weekly during the season except during inclement weather (hurricane/tornado/thunderstorm)

Is this home handicap accessible?

These properties are not fully ADA compliant, however, we do provide amenties to make it more handicap friendly. We equip each home with a handicap ramp to enter each home. Each home also features at least one main floor bedroom and bathroom.

What do we need to bring to stay here? Are the beds made? Are towels provided?

Beds are made prior to arrival and towels are provided for all guests. Starter goods will always be provided (coffee, tea, sugar, salt/pepper, paper towels and toilet tissue) but for longer stays or large groups, we recommend bringing extra just in case.

The full kitchens are fully stocked with pots, pans, cooking utensils, dinnerware, coffee pots, and more. Plenty of items to prepare meals for a large group. Keurig and Mr. Coffee pot and a host of other appliances are available for guests as well.

We recommend guests bring pool towels if renting the Main Residence.

Can we cater meals here?

Absolutely! You can use our in-house baker (ItsTayloreMade) to order things like sourdough goodies and breakfast boxes during your stay. We also have the option to coordinate boxed lunches or recommend local chefs and caterers for fully catered dinners and meals.

What is the nightly rate? Minimum Night Stay?

The nightly rate varies by the dates you select. Submit an inquiry on the contact page to get a quote. The minimum night stay is 3-nights except for holidays where it's 4-nights. (Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, New Years)

What are the payment options?

Guests can pay online via debit/credit card, PayPal, wire transfer, or Venmo. The total reservation amount can be split into 2 or 3 payments depending on the date of your stay. For reservations less than 30 months away, it's one payment. The first 50% is due at the time of booking and the balance is due 30 days prior to check-in. For reservations that are booked 6+ months in advance, we do offer additional payment plan options.

What type of grill is outside? Is there a firepit?

Each home features a propane grill as well as an outdoor firepit. The main residence also has an outdoor wood-burning fire place. We provide wood for guests to use.

What is the cancellation policy?

We allow refunds on bookings greater than 60+ days out from the arrival date. There are no refunds less than 60 days from check-in date. We can do a one-time date change but it is subject to the availability of the new dates and pricing.

Is there any type of surveillance on this property?

Yes, there are exterior cameras on this property for safety/security only. There are no interior cameras in these homes.

Will there be on-site assistance?

Yes. Our property managers live on-site (in a separate home) so we are usually available during your stay (during reasonable hours of course)

Do you allow pets?

We do not allow pets inside the main residence. The Lodge is dog friendly but there is a one-time pet fee of $100 and pet owners must show proof of flea and tick prevention. All pets must be on a leash while outside and use our provided doggie bags for disposal.